Saini Das

+91-431 2505132    sainidas@iimtrichy.ac.in

Information Systems and Analytics

Ph.D. (IIM Lucknow)

Dr. Saini Das is an Associate Professor in the Information Systems and Analytics Area at Indian Institute of Management Tiruchirapalli. She holds a doctoral degree from the Indian Institute of Management Lucknow. She has over a decade of experience in management teaching, training and research at reputed Institutes such as  Indian Institute of Management Indore and Vinod Gupta School of Management IIT Kharagpur prior to joining Indian Institute of Management Tiruchirapalli.
 
Her research philosophy is primarily aimed at addressing social, ethical and security issues that plague the digital world manifested by the existence of digital businesses and large-scale digital transformation of companies specifically belonging to the healthcare and e-commerce sectors. More specifically, she looks into information security issues faced by organizations such as cyber security breaches and attempt to quantify their risk so that they can be mitigated through risk management strategies such as risk avoidance or risk transfer (cyber insurance). At the same time, her research also attempts to address privacy issues that arise due to improper handling of sensitive customer data by companies operating and thriving in the digital world. Another stream of her research is oriented towards identifying the barriers and enablers of emerging technologies specifically in the domain of healthcare such as AI based diagnostic tools, AI based mental health apps, FemTech applications targeted at female reproductive health, digital contact tracing apps, etc.
 
Her research has been published reputed peer-reviewed international journals such as Information & Management, Decision Support Systems, Information System Frontiers, etc.

Journal Articles

Examining personal, organizational and technological factors on job performance: A study on law enforcement officers | Year – 2026

A Joshi, S Sekar, S Das (2026). Examining personal, organizational and technological factors on job performance: A study on law enforcement officers. Acta Psychologica 263, 106204

Privacy pitfalls: challenges in FemTech app adoption | Year – 2026

S Mukherjee, AC Iyer, S Das, S Srinivasan (2026) Privacy pitfalls: challenges in FemTech app adoption, Information & Computer Security, 1-14

(Why) Do We Trust AI?: A Case of AI-based Health Chatbots | Year – 2024

AV Prakash, S Das. (2024). (Why) Do We Trust AI?: A Case of AI-based Health Chatbots. Australasian Journal of Information Systems

Determinants and consequences of trust in AI-based customer service chatbots. | Year – 2024

AV Prakash, A Joshi, S Nim, S Das (2023). Determinants and consequences of trust in AI-based customer service chatbots. The Service Industries Journal 43 (9-10), 642-675

Public Disclosure of Information Security Breach Incidents: Short term Stock Market Reaction on Indian Listed Firms | Year – 2024

S Paul, S Das. (2024). Public Disclosure of Information Security Breach Incidents: Short term Stock Market Reaction on Indian Listed Firms. Journal of Organizational Computing and Electronic Commerce. 34(3) 1-29. 

Using norm activation model and theory of planned behaviour to understand the drivers of cyberharassment among university studen | Year – 2024

G Udo, K Bagchi, L Trevino, S Das (2023). Using norm activation model and theory of planned behaviour to understand the drivers of cyberharassment among university students. Behaviour & Information Technology, 1-22.

Investigating information dissemination and citizen engagement through government social media during the COVID-19 crisis. Onlin | Year – 2023

S Paul, S Das. (2023). Investigating information dissemination and citizen engagement through government social media during the COVID-19 crisis. Online Information Review 47 (2), 316-332.

Explaining citizens resistance to use digital contact tracing apps A mixed methods study | Year – 2022

AV Prakash, S Das. (2022). Explaining citizens’ resistance to use digital contact tracing apps: A mixed methods study. International Journal of Information Management 63, 102468. (ABDC A*)

Medical practitioner's adoption of intelligent clinical diagnostic decision support systems: A mixed-methods study | Year – 2021

AV Prakash, S Das, (2021). Medical practitioner's adoption of intelligent clinical diagnostic decision support systems: A mixed-methods study, Information & management 58 (7), 103524. (ABDC A*)

Opportunity gone in a flash: Measurement of e-commerce service failure and justice with recovery as a source of e-loyalty | Year – 2019

S Das, A Mishra, D Cyr (2019). Opportunity gone in a flash: Measurement of e-commerce service failure and justice with recovery as a source of e-loyalty, Decision Support Systems 125, 113-130. (ABDC A*)
Management Information System (MIS)
Information security risk management (ISMS)
Spreadsheet Modeling and Programing for Business
E-Commerce Technology & Applications
Business Analytics
Digital Marketing

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