Venkataraghavan Krishnaswamy

+91 431 2505079    venkataraghavan@iimtrichy.ac.in

Information Systems and Analytics

Ph.D. (IIT Madras)

Dr. Venkataraghavan Krishnaswamy is an Associate Professor in the Information Systems and Analytics Area. He holds a PhD from the Department of Management Studies, Indian Institute of Technology Madras.
His research explores the business value of information technology, emerging technologies and their applications, and enterprise information systems. With eight years of industry experience, he previously worked as a Principal Data Scientist at a telecom analytics start-up and as an ERP Package Solution Consultant at IBM and NTT India.

Journal Articles

C. Agarwal, V. Krishnaswamy | Year – 2026

Understanding the Impact of Perceived Social Intelligence on Anthropomorphic Response: The Role of Authenticity and Damage Control. 
Journal: International Journal of Human-Computer Interaction. ABDC B.

S. Choubey, R. Kumar, V. Krishnaswamy | Year – 2026

Unravelling Risk-Trust Interplay in Artificial Intelligence-based Systems for e-learning Platforms: Evidence from CB-SEM and fsQCA. 
Journal: Journal of Systems and Information Technology. ABDC B

V. Krishnaswamy, R. Deepa, H. Sharma | Year – 2026

Business Process Redesign For Reducing Undelivered Product Return Losses In E-Commerce – An Explainable AI Approach. 
Journal: Journal of International Technology and Information Management. ABDC C.

Jauhar, S. K., Harinath, S., Krishnaswamy, V., & Paul, S. K. | Year – 2024
Explainable artificial intelligence to improve the resilience of perishable product supply chains by leveraging customer characteristics. 

Journal: Annals of Operations Research. ABDC A.

Pathak, S., Krishnaswamy, V., & Sharma, M. | Year – 2024
A Dynamic Capability Perspective on the Impact of Big Data Analytics and Enterprise Architecture on Innovation: An Empirical Study. 

Journal: Journal of Enterprise Information Management. ABDC A.

Kulshrestha, A., Krishnaswamy, V., & Sharma, M. | Year – 2023
A Deep Learning Model for Online Doctor Rating Prediction. 

Journal: Journal of Forecasting. ABDC A.

Ramnath P. K., Sharma, M., & Krishnaswamy, V. | Year – 2022
A Study of Interaction, Visual Canvas, and Immersion in AR Design — A DSR Approach. 

Journal: AIS Transactions on Human-Computer Interaction. ABDC A.

Singh, N., Krishnaswamy, V., & Zhang, J. Z. | Year – 2022
Intellectual structure of cybersecurity research in enterprise information systems.

Journal: Enterprise Information Systems. ABDC A.

V. Krishnaswamy, N. Singh, M. Sharma, N. Verma, A. Verma | Year – 2022
Application of CRISP-DM methodology for managing human-wildlife conflicts: an empirical case study in India. 

Journal: Journal of Environmental Planning and Management. ABDC B.

Pathak, S., Krishnaswamy, V., & Sharma, M. | Year – 2021
Big Data Analytics Capabilities: A Novel Integrated Fitness Framework Based on a Tool-Based Content Analysis.

Journal: Enterprise Information Systems. ABDC A.

Thangavelu, M., Krishnaswamy, V., & Sharma, M. | Year – 2021
Impact of Comprehensive Information Security Awareness and Cognitive Characteristics on Security Incident Management: An empirical study. 

Journal: Computers and Security. ABDC A.

Kulshrestha, A., Krishnaswamy, V., & Sharma, M. | Year – 2020
Bayesian BILSTM approach for tourism demand forecasting. 

Journal: Annals of Tourism Research. ABDC A*.

Thangavelu, M., Krishnaswamy, V., & Sharma, M. | Year – 2020
Comprehensive Information Security Awareness (CISA) in Security Incident Management (SIM): A Conceptualization. 

Journal: South Asian Journal of Management. ABDC C.

Krishnaswamy, V., & Sundarraj, R. P. | Year – 2019
Impatience Characteristics in Cloud-Computing Services Procurement: Effects of Delay Horizon and Situational Involvement. 

Journal: Group Decision and Negotiation. ABDC A.

Pathak, S., Krishnaswamy, V., & Sharma, M. | Year – 2019
Impact of IT Practices and Business Value of IT Measurement. 

Journal: International Journal of Productivity and Performance Management. ABDC B.

Ramnath P. K., Sharma, M., & Krishnaswamy, V. | Year – 2019
Context-Sensitive Smart Devices Definition and a Functional Taxonomy. 

Journal: International Journal of Social and Humanistic Computing. ABDC C.

Krishnaswamy, V., & Sharma, M. | Year – 2018
Software-as-a-Service (SaaS) IT Helpdesk at an Institute of Higher Education: Implementation Issues. 

Journal: South Asian Journal of Management. ABDC C.

Krishnaswamy, V., & Sundarraj, R. P. | Year – 2017
Organizational Implications of a Comprehensive Approach for Cloud-Storage Sourcing. 

Journal: Information Systems Frontiers. ABDC A.

Krishnaswamy, V., Pahuja, A., & Sundarraj, R. P. | Year – 2016
Integrating Time-Preferences into E-Negotiation Systems: A Model, Elicitation Approach and Experimental Implications. 

Journal: Group Decision and Negotiation. ABDC A.

Karunakaran, S., Krishnaswamy, V., & Sundarraj, R. P. | Year – 2015
Business View of Cloud: Decisions, Models and Opportunities — A Classification and Review of Research. 

Journal: Management Research Review. ABDC C.
Master’s Level
  • Information Systems for Managers
  • Intelligent Systems Design and Consulting
  • Deep Learning and Applications
Consultancy [At Other Institutes]
Course Material Development – Data Science: Conceptual Framework, Tools & Techniques for the Institute of Actuaries, India
Executive Education [At Other Institutes]
As Program Director:
  • Business Analytics and Big Data
As Faculty Member:
  • Digital Strategy and Transformation
  • Post Graduate Certificate Program in Management
  • Executive Development Program in Digital Marketing & Analytics
  • Business Analytics using Python
  • Healthcare Analytics
  • Chairperson – IT Infrastructure & Website
  • Chairperson - Information Systems and Analytics Area

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